Return Policy

Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

Returns

We accept returns within 3 days of the delivery date. To be eligible for a return, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

Due to the nature of our products, the following items cannot be returned:

Opened or used perfumes and perfume oils
Opened incense products
Sale or discounted items

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund as quickly as possible.

How to Initiate a Return

To start a return, please contact us with your order number and reason for return. Once your return is approved, we will provide instructions on how to send the item back to us.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.